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The Evil Villain of Communication
We’ve all fallen prey to it before. Your text message says, “See you there at 8”, and they showed up in the morning instead of evening. Or the Help instructions say, “Select the brush icon from the toolbox”, to which you respond, “Where the heck is the toolbox in the first place???” You’ve just been…
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Flipping the Switch on Change
I just finished Switch, the newest book from the Heath brothers (authors of Made to Stick). While I was surprised that the second book from Chip & Dan wasn’t about communication, as their first had been, I really enjoyed this one. Switch discusses how to make change happen, both personally and in relationships, as well…