Tag: listening

  • On Listening

    I’ve had the opportunity this month to join an online storytelling workshop. Only a few lessons in and I’ve already learned so much. One of our early lessons was about listening and paying attention. Totally my jams, so I was leaning into the resources and insights offered. A few of the resources were so good,…

  • Humble Design

    Do designers really know best? A common trap for developers and designers is to build idealistic software and websites while disregarding feedback and input from everyone else. Because no one’s as enlightened as you, right? We sing Steve Jobs’ mantra, “people don’t know what they want until you show it to them,” convinced that our…