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The Words You Use, They Matter
A few years back I was put in the uncomfortable position of explaining the Christian term “spiritual warfare” to a rabbi. I was explaining the training program I was leading at the time (the word was embedded in the title) when he kindly asked me to clarify. Was this some kind of warfare tactic, where…
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The Evil Villain of Communication
We’ve all fallen prey to it before. Your text message says, “See you there at 8”, and they showed up in the morning instead of evening. Or the Help instructions say, “Select the brush icon from the toolbox”, to which you respond, “Where the heck is the toolbox in the first place???” You’ve just been…